Support-Manager helps you get support on your server managed. It provides a full featured support ticket system and much more.
Get support on your server handled!
The feature rich support ticket system allows you to keep track of your users' problems and helps you to easily handle them.
- create a ticket:
/ticket create "title" "description"
- edit it:
/ticket edit [ticket-id] "new content"
- respond to it:
/ticket respond [ticket-id] "response"
- close it:
/ticket close [ticket-id] "optional message"
- and much more
For example just get started by creating your first ticket:
/ticket create "Hello World!" "This is just a test."
The bot will create a new ticket with a new ID starting with
If you want to be notified about new tickets on your server, you have to set at least a notification channel.
Therefor just type:
/set channel #yourchannel
/help to get started or see it's commands here.