Support-Manager helps you get support on your server managed. It provides a full featured support ticket system and much more.
Command prefix: /
Submitted: Jan 13, 2019 3:18 PM
Edited: Mar 12, 2019 4:58 PM
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Get support on your server handled!
The feature rich support ticket system allows you to keep track of your users' problems and helps you to easily handle them.
- create a ticket:
/ticket create "title" "description"
- edit it:
/ticket edit [ticket-id] "new content"
- respond to it:
/ticket respond [ticket-id] "response"
- close it:
/ticket close [ticket-id] "optional message"
- and much more
For example just get started by creating your first ticket:
/ticket create "Hello World!" "This is just a test."
The bot will create a new ticket with a new ID starting with
If you want to be notified about new tickets on your server, you have to set at least a notification channel.
Therefor just type:
/set channel #yourchannel
/help to get started or see it's commands here.